- Please allow 10-21 days for international deliveries. Some shipments may take longer subject to your local customs authorities.
- Please ensure that the shipping address you provide at checkout and paypal is accurate. We are not responsible for undeliverable addresses.
- For defected items, return shipping cost and subsequent replacement shipping cost shall be borne by seller. Buyer must contact us with the tracking number, order ID, and defect description within 3 days after the date of package arrived. No Claims will be accepted after 3 days.
- Shipping and Handling charges include postage, handling, and packaging of shipments.
Additional shipping charges are required for shipments to P.O. BOX, APO, FPO or State of HI, AK, VI, PR. Please contact us BEFORE bidding on items.
- Some items are not shippable to locations outside of the US. In general, very large items and hazardous chemicals (fuel) cannot be sent to regions outside of the US.
**All sales are final Return and Exchange can only be issued on defective item or wrong item shipped. Only exchange is allowed for wrong item purchased, and customers are responsible for the return shipping cost and subsequent replacement shipping cost.
Replacement item will be processed and shipped upon return and inspection of the original item.
- Damaged merchandise includes items that are damaged during shipping. If you receive the package and then find shipping damage,
Defective or Wrong Item Shipped
- If the item you wish to return is inoperable but has no apparent damage, it is considered defective. If you receive a defective or wrong item,
- Returned items must be in their original packaging and unused condition, or they will be rejected and sent back to you. Feel free to contact us
- We can only provide limited technical assistance at the moment due to not being a professional mechanic. We highly recommend professional installation for all of our products. We are not accepting any exchange or returns due to improper installation.
- If you believe the purchased item does not fit, please save all packaging material and paperwork and contact us with detailed information and
- Parts only. Buyer's responsibility for all shipping costs. Warranty does not applied to improper installation, water / fire damage, modification,
- If you have any questions on our products before or after payment , please do not hesitate to contact our customer service
- Our office opens Monday to Friday. We close on weekends and all major holidays.
- Your e-mail is guaranteed to be replied within 24 hours. E-mail sent to us during weekends and holidays will be replied on the following business day.
- Please note that all e-mails will be sent to the e-mail address on our store. We recommend checking both of your Inbox and Junk Mail Box in case messages are treated as SPAMs.
- If you have any problems with your purchase, shipment, return/exchange, or any others, please e-mail us and let us resolve the problem.
Our customer service support team is here to ensure that you are satisfied with our services.